Take a look around your community and ask questions. Be humble, be courageous, and take a leap. These are guiding philosophies for Katie Fairbairn, Chief Experience Officer for Santa Cruz Community Credit Union (SCCCU), and Kerry Fulton, President & Owner of Southwest…Read more Economic Justice for All: How SCCCU Lives and Breathes its WHY
Can a credit union with nearly 500,000 members and $9 billion in assets still authentically serve its local community? As consolidation trends continue and asset size is increasingly seen as a key indicator of success, it’s important to reflect on how these…Read more How to Grow While Staying True to Local Roots: The OnPoint Story
If you’re like most of us, you find cryptocurrency a bit… well, cryptic. While we’re intrigued, we’re also uncertain—and even moreso after the recent crypto crash. Credit unions have been watching from the sidelines, knowing that the financial sector will, and already…Read more Cryptocurrency and Credit Unions: Where to Start?
We often associate “innovation” with paradigm-shifting breakthroughs that disrupt entire industries. But most of the time, innovation is incremental. Or as Ben Maxim, VP of Digital Strategy & Innovation at MSUFCU, puts it, innovation consists of changes made “day by day, making…Read more Five Principles for Creating a Culture of Innovation
What do credit union marketers have to do with employee retention and engagement? A lot, according to Teshia Davis, VP of People at SECU. Teshia joins our Remarkable Credit Union podcast to talk about how SECU has navigated the Great Resignation by…Read more Appreciate, Advocate, and Align: Lessons from The Great Resignation
Is challenging the status quo the new status quo? Chad Helminak, Director of Programs & Impact at the National Credit Union Foundation, certainly thinks so. He joins The Remarkable Credit Union podcast to talk about how The Foundation’s Credit Union Development Education…Read more Why People and Purpose Are Key
We’ve all seen the “Big Check” photos. Credit unions commonly post them to their websites and social media accounts to demonstrate their commitment to the community. While these photos are a nice way to show your members that you’re supporting great causes…Read more Beyond the Big Check: How to Engage Members Around Community Giving
It’s hard to say if credit unions are “winning” when it comes to financial coaching and education. There are certainly a lot of great resources out there, but are they inspiring behavior change? Are members proactively meeting with financial counselors? Are credit…Read more Reimagining Financial Education in the Human + Digital Era
Small businesses matter. They are a catalyst for growth in our economy and a powerful force in creating thriving and equitable communities. They also offer individuals a unique opportunity to better their financial situation. But access matters, too. Consider this startling statistic:…Read more How a Deposit Account Can Transform an Underserved Community