Your website and associated digital tools are now more critical than ever. Some of our clients have been asking us: Where on our website can we highlight our contingency plans for the coronavirus? How can we reassure members? How can we bestRead more COVID-19 Communications: How to Communicate Quickly and Effectively to Your Membership
Credit unions, like many businesses, are currently facing a lot of unknowns. It’s not always clear what to do, or how to go about doing it. Luckily, George Hofheimer, Executive Vice President of Research and Development at Filene, is here to help.Read more Practical & Actionable Ideas for Credit Unions During the COVID-19 Crisis
We are living in fast-changing and uncertain times. Right now, more than ever, your members are seeking support and reassurance. So, how should credit unions proceed? Casey Boggs, President of ReputationUS, shares his experiences on how to manage a Black Swan crisis,Read more Coronavirus & Credit Unions: Tips from a PR Expert
We think of finance as a science, not an art. But the truth is, when it comes to our personal finances, money is about so much more than numbers. World-renowned financial wellness expert Manisha Thakor joins us to talk about how ourRead more Emotions & Finances: Empowering Credit Unions to Create Happy Members
Why is it important for a credit union to adopt a multicultural marketing strategy? Perhaps more importantly, what does that even mean? Edgar Hernandez, Senior Multicultural Strategy Manager at CUNA Mutual Group, is well equipped to answer these questions. He joins theRead more Equity is Empathy: Why Credit Unions Need a Multicultural Marketing Strategy
Is it time for us to open our eyes to a credit union? Turns out, our eyes may already be open, but we’re not seeing the full picture. Teresa Freeborn, CEO and President of Xceed Financial Credit Union and a Board MemberRead more Open Your Eyes: Three Myths that Hold Credit Unions Back
“Values-based banking” is becoming a popular concept, but what does it actually mean? Simeon Chapin, Community Impact Officer at Vermont State Employees Credit Union (VSECU), joins our Remarkable Credit Union Podcast to explain. VSECU is a member of the Global Alliance for BankingRead more Race to the Top: What “Values-Based Banking” Actually Means
What’s one thing you’ve always dreamed of doing but aren’t doing because you think you don’t have the resources? That’s the central question that Sean Keener, CEO and co-founder of the BootsnAll Travel Network wants people, and companies, to ask themselves. Sean isRead more Breaking the Bottleneck: Lessons in Thinking Differently
How has the credit union industry evolved in the last 30 years? We talked to Marc Schaefer, CEO of Truliant FCU, who ran multiple credit unions for over three decades. According to Marc, the credit union movement has evolved from “sleepy” toRead more Better than Banks? Why and How Credit Unions Need to Differentiate
Everyone loves talking about the importance of innovation, including the credit union industry. But what does innovation really mean in an industry that is heavily regulated and often struggling to keep up with the latest digital trends? Ryan Foss, Senior Director ofRead more The Next Uber? What Innovation Really Means in the Credit Union Industry