It’s safe to say that almost nothing this year has gone according to plan. That’s not to mention that the days are getting shorter, and we’re all confronting the reality of winter in the thick of a pandemic. So, how are you…Read more Are Your Coworkers OK? How to Build Team Trust and Cohesion While Working from Home
We all have our own money story. Our financial habits, as well as the beliefs and emotions we have around money, are largely inherited from our parents and the communities in which we were raised. The good news is that we have…Read more From Education to Behavior Change: How to Financially Empower Your Members
I could certainly use a little more kindness in the world right now. What about you? On this episode, we’re joined by two guests from the Minnesota Credit Union Network, President & CEO Mark Cummins and Director of Engagement Ben Hering, to…Read more Winning on Kindness: How to Bring the Credit Union Mission to Life
In this month’s episode, we’re excited to explore how your credit union can measure its impact in a meaningful way, and how doing so can help you win over new members and gain more loyalty from existing members. We recorded this conversation…Read more Measure What Matters: How to Win Loyal Members (Even in a Recession)
By now you’ve probably heard of the California Consumer Privacy Act (CCPA), but if you’re not based in California, you may not be paying much attention… yet. Ben Herman, the CEO of MadFish Digital, joins us to talk about how the CCPA…Read more Why Consumer Data Privacy Matters, and How Credit Unions Can Prepare for Regulations
In today’s “new normal,” what should credit unions be doing differently? Gigi Hyland, Executive Director of the National Credit Union Foundation, joins us to share stories about putting empathy into action, explain how new member habits are changing the credit union business…Read more Empathy in Action: Shifting the Center of the Credit Union Business Model
Innovation is often born out of crisis. After all, when everything is running smoothly, there isn’t much need to think differently. But are credit unions only reacting to the crisis at hand, or are they taking the opportunity to step back and…Read more Think Big and Dream Bigger: Innovation in the Midst of Crisis
In the coming months, as we shift from crisis mode to our “new normal,” companies will no doubt be hungry to start selling again. But what about our appetite as consumers? Becky Smith, Chief Strategy & Marketing Officer of SECU Credit Union,…Read more Doing The Right Thing: The New Competitive Advantage for Credit Unions
During times of crisis, credit unions must walk together with their members. But how? Jim Morrell, CEO of Peninsula Community FCU, joins us to talk about how to go to your core by putting your mission statement front and center, how to…Read more Leading with Passion & Compassion: How Credit Unions Can Step up During Uncertain Times