For many of us, this year’s Thanksgiving won’t be the large, chaotic gathering it often is. But whether or not we’re only setting a few places at the table, and whether or not we decide to roast a turkey, let’s not lose…Read more What I’m Grateful For in 2020
This article was originally published in CUInsight. Inclusivity has always been at the core of the credit union movement. After all, credit unions came into being to serve the needs of vulnerable populations who could not otherwise get loans or open bank accounts….Read more Inclusive design: Why Your Most Vulnerable and Stressed Out Members Should Come First
As I reflect back on a week that included Voter Registration Day and the passing of Supreme Court justice Ruth Bader Ginsberg, I find myself wondering about the role that cooperatives can play in helping democratic systems live up to their promise….Read more Can Cooperatives Revitalize our Democracy?
Almost a year ago today, on September 20, 2019, PixelSpoke participated in the Global Climate Strike. As part of our commitment to environmental stewardship, we joined other B Corp organizations around the world to take collective action around climate change. Last year,…Read more Climate Change: Should Credit Unions Be Doing More?
This article was originally published in CUInsight. COVID-19 has brought undeniable clarity to the importance of good digital tools. What would we have done without them over the past months? As members navigated the realities of closed branch lobbies and crowded drive-thrus,…Read more 5 Ways to Keep it Personal in a Digital-Mostly World
Today is a special day for me. Seventeen years ago, my father and I co-founded PixelSpoke—and on my father’s birthday, no less! Our original name, Synotac, means “father + son” in Bulgarian and Croatian, but unfortunately no one could pronounce it correctly. That’s one reason…Read more PixelSpoke Turns 17! Reflections on How it All Started and Why We Love Credit Unions
Folks in the financial industry love to talk about innovation, usually in reference to fintech. But innovation isn’t always flashy. It doesn’t have to involve technology, nor does it always represent a tremendous break-through. Sometimes innovation can be incremental. Or, as George…Read more 5 Examples of Innovation Beyond Fintech
If there’s one thing we’ve heard over and over from our credit union community, it’s that members are reaching out for support and using digital banking tools more than ever. Your 2021 plan will likely take these trends into account, but you…Read more 5 Ways to Enhance Your Online Member Support (Without Busting Your Budget)
In this current moment of national pain and heated rhetoric, we see an opportunity to let our values guide our decision making. The credit union movement was founded on 7 Cooperative Principles, including Concern for the Community and Open and Voluntary Membership…Read more How Values (and Empathy) Can Guide Credit Unions Right Now