Last year, credit union members needed more help than ever. Whether they needed help navigating online banking, making a loan payment, accessing a stimulus check, or applying for a PPP Loan, members were overwhelming call centers and online contact forms in search…Read more People Over Products: Lessons on Creating an Exceptional Member Experience
As part of our employee-led giving program, we are donating five percent of our Q1 profits to two organizations chosen by ‘Spokers. Our Digital Analyst and Strategist Devin Stanfield selected Project Row Houses (PRH), a Houston-based nonprofit that aims to create social and…Read more Artists & Animals: Our First-Quarter 2021 Employee-Led Giving Program
It’s officially Pride Month! Last year, we saw many credit unions celebrating Pride Month and particularly enjoyed this roundup from CUNA featuring notable Pride-related tweets. We love blog posts and social media graphics, but we particularly appreciate efforts by credit unions and banks to…Read more How Credit Unions Are Celebrating Pride Month
This article first appeared in CUInsight.com and is Part II of a four-part series about digital responsibility. Credit unions pride themselves on being socially responsible, and with good reason. Social responsibility is one of the nine credit union operating principles, and the…Read more Are Your Digital Tools Socially Responsible? 3 Questions You May Not Have Thought to Ask
I was talking with the CEO of a credit union this last week, and he remarked on how much the influx of deposits had driven down their net worth. We have heard about similar challenges from many of our clients. It all…Read more Wondering What To Do With All Your Deposits?
We’re excited to announce the launch of Meridian Trust Federal Credit Union’s new website! Chartered in Cheyenne, Wyoming in 1954, Meridian Trust seeks to help its members achieve their financial goals and dreams through: Personal Connections, Simple Solutions, and Lifetime Relationships. The…Read more It’s Live! Announcing the Launch of Meridian Trust Federal Credit Union’s New Website
Should credit unions care about medical debt? Can they help alleviate it? George Hofheimer, former EVP of Filene (and a former podcast guest), would answer both questions with a resounding YES. He joins us to talk about why medical debt is such…Read more Medical Debt: The #1 Reason Your Members Go Bankrupt and How Credit Unions Can Help
We’ve had the pleasure here at PixelSpoke of serving as judges for both the CUNA Diamond and the MAC Awards this year. That means that over the past few months, we’ve reviewed upwards of 200 entries, including videos, radio ads, annual reports,…Read more Top Takeaways from Judging the CUNA Diamond and MAC Awards
This article first appeared in CUInsight.com and is Part I of a four-part series about digital responsibility. Digital has infiltrated nearly every aspect of our lives, and even more so over the past year. There are plenty of benefits to digital, like…Read more Digital is Not Always Green: 5 Ways to Be Environmentally Responsible in the Digital Space