Website Makeover: Missoula FCU

We are excited to announce the launch of the new and improved missoulafcu.org! The team at Missoula FCU lives and breathes its values: Together We Own, Together We Include, Together We Empower, and Together We Matter. But the old website, with run-of-the-mill product pages and promotional clutter, didn’t differentiate it from any other institution that claims core values.

Here are few ways we helped Missoula FCU differentiate itself and engage its audience by creating a values-based site that reflects the credit union’s core values and mission.

Create a Values-based Banking Impact Hub

For Missoula FCU, the values truly come first. To make their new site reflect this, we up-ended the typical credit union site and put values first — everywhere. The new homepage is all about the mission and how the reader can get involved, and product pages lead with the positive impact the product has in the local community. It’s not for people who are just looking for a generic banking account, and that’s ok — Missoula FCU is looking for the people who want to be part of their mission, and this new site is designed to help those people know they’ve found their financial home. It’s not about just opening a checking account, it’s about joining a movement.

Turn Missoula Into a Purpose, Not Just a Place

Before, there wasn’t much to distinguish Missoula FCU’s site from any other credit union anywhere in the country. Now, woven throughout the site are community impact stories, staff and member testimonials, and local imagery so visitors always know they’re dealing with a local credit union that prides itself on service and impact.

Missoula FCU is passionate about transparency, so we made it easy to see what they’re up to. From easily accessible annual reports, to actual impact numbers throughout the site, to a blog categorized by the causes the credit union actively works with, it’s obvious Missoula FCU walks the walk.

Make it Fast, Easy, and Accessible

Values, impact, and local connection are all important, but of course, user experience remains paramount. Missoula FCU wanted to make sure that visitors could intuitively navigate the site and find what they were looking for. With well-organized menus, prominent “join” and “login” buttons, and a seamless mobile experience, anyone can open an account, explore products, or view recent transactions without any heavy lifting required.

Explore more at missoulafcu.org and see more in-depth PixelSpoke case studies here.

Are you ready for a website makeover? We’d love to talk!