Jim This, a strategic planner with over 20 years experience guiding credit unions in their strategic thinking, offers his insights about how to create a remarkable member experience, why being small is not the same thing as being local, marketing to millennials, and specific examples…Read more Confessions of a Credit Union Strategic Planner — Podcast
Jonathon Hensley, a well-known expert on the implications of accessibility for the handicapped in the digital world, joins us to share best practices and opportunities from the coming legislation for the web. In this podcast, you’ll learn about why designing your online…Read more The ABCs of ADA Online for Credit Unions
A lot has changed since the 1990s. Back then, websites functioned much like digital flyers — static pages that described a company and its services, perhaps with a few links to more static pages with further information. Now websites are a tangle…Read more 5 Ways Your Website Should Perform Like a Digital Branch
Kim Faucher, VP of Marketing at Trailhead Credit Union, shares her story of how a small, struggling, and unremarkable credit union transformed itself into the darling of the industry, reversed years of negative growth, and became a model of member engagement and…Read more How Trailhead Credit Union Became Remarkable – Podcast
Time for Part 2 of the conversation with Ron Shevlin, a leading research expert in credit unions and banks. He shares his theory of how credit unions can find and execute on a marketing bullseye. He also discusses what trust really means…Read more Finding and Hitting the Marketing Bullseye for Credit Unions Part 2 – Podcast
Ron Shevlin, a leading research expert in credit unions and banks, shares his theory of how credit unions can find and execute on a marketing bullseye. He also discusses what trust really means for a credit union, what you can learn from…Read more Finding and Hitting the Marketing Bullseye for Credit Unions – Podcast
Brett Wooden, CEO of Wooden Consulting, joins us to share insights about the future of mobile in the financial industry. Brett discusses what credit unions can learn from Facebook, how a bank in Russia is trying savings rates to how many steps…Read more The Future of Mobile Banking for Credit Unions – Podcast
The Remarkable Credit Union Podcast debuts with Adam Stites, CEO of Mirth Provisions, discussing the rapidly changing world of legal cannabis in Washington State today. He explains the challenges the industry faces in getting financial services, the rigorous legal requirements to owning and investing…Read more Cannabis & Credit Unions: Duffel Bags Full of Cash – Podcast
You’re ready to launch your credit union’s new website—congratulations! Before going live, be sure to review details that are simple to overlook to ensure the site looks great, meets visitor needs and is engaging. The following checklist items are not always included…Read more The Credit Union Website Launch Checklist