This article was originally published in CUInsight. COVID-19 has brought undeniable clarity to the importance of good digital tools. What would we have done without them over the past months? As members navigated the realities of closed branch lobbies and crowded drive-thrus,…Read more 5 Ways to Keep it Personal in a Digital-Mostly World
Folks in the financial industry love to talk about innovation, usually in reference to fintech. But innovation isn’t always flashy. It doesn’t have to involve technology, nor does it always represent a tremendous break-through. Sometimes innovation can be incremental. Or, as George…Read more 5 Examples of Innovation Beyond Fintech
“I cried all day.” “That’s what Krystal Phelps of Owasso, OK told The New York Times after she logged into the IRS website to check on the status of her family’s stimulus funds and found that they had already been claimed by…Read more Is Consumer Data Privacy the New ADA? What CCPA Means for Your Credit Union
This piece, written by our CEO Cameron Madill, was originally published in the Credit Union Times. When was the last time you felt anxious? You know the feeling: stomach churning, unable to focus, and pursued by a nebulous but frightening vision of the…Read more Technology & Anxiety: When Automation Isn’t a Good Thing
What’s one thing you’ve always dreamed of doing but aren’t doing because you think you don’t have the resources? That’s the central question that Sean Keener, CEO and co-founder of the BootsnAll Travel Network wants people, and companies, to ask themselves. Sean is…Read more Breaking the Bottleneck: Lessons in Thinking Differently
How has the credit union industry evolved in the last 30 years? We talked to Marc Schaefer, CEO of Truliant FCU, who ran multiple credit unions for over three decades. According to Marc, the credit union movement has evolved from “sleepy” to…Read more Better than Banks? Why and How Credit Unions Need to Differentiate
Everyone loves talking about the importance of innovation, including the credit union industry. But what does innovation really mean in an industry that is heavily regulated and often struggling to keep up with the latest digital trends? Ryan Foss, Senior Director of…Read more The Next Uber? What Innovation Really Means in the Credit Union Industry
Possibly the defining factor of our current moment in business, technology, and innovation is the culture driving the creation and growth of start-ups. We’ve seen how rapidly the business landscape has changed, for better or worse, because of the startup ethos. While credit unions…Read more How to Reignite the Credit Union Movement: Lessons from a Startup Credit Union
For many Americans, a few hundred dollars can mean the difference between financial stability and distress. Financial distress is not an isolated problem; rather, it has ripple effects that extend not just to a person’s family, but also his or her employer….Read more Beyond Payday Lenders and Pawn Shops: Thinking Differently about Small Dollar Loans