Your website and associated digital tools are now more critical than ever. Some of our clients have been asking us: Where on our website can we highlight our contingency plans for the coronavirus? How can we reassure members? How can we bestRead more COVID-19 Communications: How to Communicate Quickly and Effectively to Your Membership
Credit unions, like many businesses, are currently facing a lot of unknowns. It’s not always clear what to do, or how to go about doing it. Luckily, George Hofheimer, Executive Vice President of Research and Development at Filene, is here to help.Read more Practical & Actionable Ideas for Credit Unions During the COVID-19 Crisis
This piece was originally published in the Credit Union Times. Unemployment is spreading faster than the coronavirus itself. During these fast-changing and uncertain times, people are struggling to pay their bills and worrying about the long-term effects of an economic recession. ARead more COVID-19 Communications: What to Message to Your Members
Now more than ever, it’s time to put the “cooperatives helping cooperatives” principle into practice. To that end, we’ll be sharing a weekly roundup that offers credit union marketing resources, inspiration from our community, client FAQs, and uplifting stories to keep usRead more COVID-19 Resource Pages, Branch Closure Alerts, and This Week’s Must-Reads
We are living in fast-changing and uncertain times. Right now, more than ever, your members are seeking support and reassurance. So, how should credit unions proceed? Casey Boggs, President of ReputationUS, shares his experiences on how to manage a Black Swan crisis,Read more Coronavirus & Credit Unions: Tips from a PR Expert
During these uncertain times, every business must decide how to balance the needs of its employees, its clients or customers, and the general public at large. At PixelSpoke, we feel fortunate that we can continue to work remotely to meet our clients’Read more PixelSpoke COVID-19 Update
We think of finance as a science, not an art. But the truth is, when it comes to our personal finances, money is about so much more than numbers. World-renowned financial wellness expert Manisha Thakor joins us to talk about how ourRead more Emotions & Finances: Empowering Credit Unions to Create Happy Members
This piece, written by our CEO Cameron Madill, was originally published in B The Change. In late 2016, I met an unusual character at a business networking event. Blake Jones is the co-founder of Namaste Solar, a 15-year-old Certified B Corporation solarRead more 5 Reasons Our B Corp Became a Worker Cooperative
We’re thrilled to announce the launch of NextMark’s new website! Formerly Fairfax County FCU, NextMark has been serving Fairfax County since 1958. With its recent community expansion into six additional Virginia counties, as well as five cities, NextMark changed its name withRead more It Launched! NextMark Credit Union’s New Website is Here
Why is it important for a credit union to adopt a multicultural marketing strategy? Perhaps more importantly, what does that even mean? Edgar Hernandez, Senior Multicultural Strategy Manager at CUNA Mutual Group, is well equipped to answer these questions. He joins theRead more Equity is Empathy: Why Credit Unions Need a Multicultural Marketing Strategy